Accounts Receivable > Sales Returns > Create Sales Return > Create Sales Return without Invoice #

To enter relevant information in the Information page of the Sales Return without Invoice # function, perform the following steps:

1.You may click the Expand ()button in the Customer Details area. Clicking the Expand button will display read-only customer related information such as customer address, ATD/YTD sales, open credit, past due, credit hold, sales quote, credit limit, balance, open order, un-invoiced shipment and available credit. These information comes from the customer record.

2.Review the default values in the editable fields. Accept the default values or enter values in the following fields:

oShip Via

This field displays the method of shipment for this sales return transaction. The default value is provided from the parameters you entered in the Address Maintenance record or from the parameters you entered in the Information page of the Customer Maintenance record, if the Ship To Address field is blank. Accept or amend the default value in this field. You may click the List box button to select a different ship via code.

oFOB

This field displays the point at which the ownership of the goods is transferred to the customer. The default value is provided from the parameters you entered in the Address Maintenance record or from the parameters you entered in the Information page of the Customer Maintenance record, if the Shipping Address field is blank. Accept or amend the default value in this field. You may click the List box button to select a different F.O.B. code.

oSalesperson

If you track revenue by salesperson, you must enter a salesperson number in this field. This is the number of the salesperson who was credited with the sale commission, if there was any.

oCustomer PO #

Enter in this field the corresponding customer’s purchase order number for which the sale refers.

oOrdered by

Enter in this field the name of the person who placed the order for the customer. The default value is from the last order from the same customer.

oOrder Date

Enter in this field the date that the customer placed the sales order for which the sales return refers. You may accept or amend the default date which is the system date.

oReturn Date

This field shows the date when the line items in the invoice will be recorded as returned. You may accept or amend the default date which is the system date when the sales return transaction is created.

oWarehouse

The warehouse that you enter in this field will be the default warehouses for the inventory items that you will enter in the Line Items tab. You may change the warehouse for the line item in the Line Item page. If you have activated the Inventory Control module, you can enter a different warehouse in this field or you may click the List box button to select a different warehouse.

oCommission

If you selected the Commission Based on SO/Invoice option in the SO Module Setup function, this field will be enabled. Accept or amend the default commission code for this invoice or click the List box button to select a different commission plan. The default commission code comes from the customer record.

oDiscount %

Accept or amend the default discount rate for the line items in this sales return. The system will compare this discount rate to the maximum discount rate that you have entered in the inventory item’s record and it will use the lower discount rate as default value in the Discount % field in the Line Items page.

oRemark #

Enter in this field a system remark that is appropriate for this sales return. You may click the List box button to display all available remark records existing in the system; then, click the appropriate remark code to select. Once you enter a system remark code in this field, the corresponding remark text will be displayed in the area below this field. You may also enter your remark directly in this area. This remark will appear in your invoice document.

3.In the Default Returning Bin area, select the bin into which the line items in this sales return will be placed. If the Inventory Control module is not activated, skip this step; otherwise, select from either of the following:

oItem's Master Bin

Select this option if you want the inventory items to be returned to the master bin of the selected warehouse, which is the receiving bin assigned to the inventory item record with the lowest sequence number as specified in the Bins grid of the Warehouse Maintenance function.

oSpecific Bin

Select this option if you want the inventory items to be returned to a bin other than the master bin of the selected warehouse. Once you have selected this option, you must provide the bin that you want to be the default value in the Bin field for each line item in the Line Items grid. Alternatively, you may click the List box button to select the desired bin from the list of receiving bins assigned for the selected warehouse.

Information Page

Information Page

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