Accounts Receivable > Sales Returns

There may be instances in which your customers return inventory items that they have purchased from your company because the shipped inventory items are defective or do not meet their specifications. When you record the return of these goods, the balances in several GL Account IDs will be affected. The balance in the Inventory GL Account ID will increase and the balances in the Cost of Goods Sold, Account Receivable and Sales Revenue GL Account IDs will decrease.

Use the Create Sales Return function to record sales return transactions. It offers two options to record sales returns:

•Create Sales Return with Invoice #

•Create Sales Return without Invoice #

Note: If the inventory item is a serialized, lot-controlled or kit inventory item, you must use the Create Sales Return with Invoice # function to record the return of these special items.

Create Sales Return

Create Sales Return

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