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<< Click to Display Table of Contents >> Void Non-Customer Payment |
  
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<< Click to Display Table of Contents >> Void Non-Customer Payment |
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To void a non-customer payment, perform the following procedures:
1.Access the Void Payment function from the Payment group under the Transactions menu in the Accounts Receivable module.
2.Since the transaction you want to void involves a non-customer transaction, leave the Customer # field blank. Do not enter a customer # or any value in this field.
3.In the Receipt # field, enter the system-generated receipt number of the non-customer payment transaction that you want to void. Alternatively, click the List box button to display payment receipts in a drop-down list; then, double-click the actual receipt # to select. Once a receipt # is selected, information pertaining to the non-customer payment transaction are displayed in the read-only fields above the grid.
4.In the Void Date field, enter the date that you want the system to record the voiding of the non-customer payment transaction. Click the the Fiscal Period Table Lookup button to view and verify the Posting Period Restrictions.
5.When you are ready to void the transaction, click the Void button in the function toolbar. If the date entered in the Void Date field is different from the receipt date of the payment transaction, a message will display asking for confirmation to continue. Click Yes to proceed; otherwise, click No.
6.A message will appear asking whether the payment that you are voiding is returned by the bank due to insufficient funds. Click Yes if it is; otherwise, click No.
7.Another message will appear asking for confirmation to void the payment. Click Yes to proceed voiding the payment transaction; otherwise, click No to return to the Void Payment screen.
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