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<< Click to Display Table of Contents >> Void Applied Adjustment |
  
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<< Click to Display Table of Contents >> Void Applied Adjustment |
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The Void Applied Adjustment function allows you to void any adjustments, discounts, and/or write-offs that you have applied to customer invoices. Any adjustments, discounts or write-offs that you have applied to invoices using the Apply Payment function will not be voided when you use the Void Payment or Void Applied Credit function to void the payment or applied credit, respectively.
To void an applied adjustment, perform the following steps:
1.Access the Void Applied Adjustment function from the Payment group in the Maintenance menu of the Accounts Receivable module.
2.In the Customer # field, enter the number of the customer for whom you want to void the adjustment, discount or write-off. You may also click the Lookup button to display in a list customer numbers maintained in the system; then, click the customer # from the list to select.
3.Enter in the Invoice # field the customer's invoice that contains the adjustment, discount or write-off that you want to void. Alternatively, you may click the List box button to display the customer's invoices that were applied with either an adjustment, a discount or a write-off; then, click the invoice # to select. Once an invoice is selected, information pertaining to the invoice and payment(s) applied to the same invoice is displayed in the Adjustment Details grid.
4.In the Void Date field, enter the date when you want the system to record the voiding of the applied adjustment, discount, or write-off. The default date is the current system date.
5.Review the information that is displayed in the grid. Mark the Void checkbox that corresponds to the discount amount, adjustment amount, and/or write-off amount that you want to void.
5.1. If several discounts, adjustments or write-offs were applied to the selected invoice number and you want to cancel all of the applied discounts, adjustments or write-offs, simply mark the checkbox in the grid's column header. AccountMate then automatically marks all the Void checkboxes under the marked checkbox in the column header. |
5.2. If you want to unmark all the void checkboxes under the applied discounts, adjustments or write-off columns, simply unmark the checkbox in the grid's column header; all of the marked Void checkboxes under the corresponding column are automatically unmarked. |
6.When you are ready to void the applied adjustments, discounts, and/or write-offs, click the Void button in the function toolbar. A message will display requesting confirmation that you want to void the applied transaction. Click the Yes button to confirm; otherwise, select the No button. When you select the Yes button, the system will inform you that the adjustment has been voided.
If the date entered in the Void Date field is different from the applied date, a message will display asking if you want to continue right after you click the Void button in the function toolbar. Click Yes to proceed; otherwise, click No. Choosing No will bring you back to the Void Applied Adjustment screen which allows you to make further changes, if applicable. |
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