Accounts Payable > Payments to AP Invoices > Credit Card Payment

The Record Credit Card Transaction function also allows you to nullify credit card payments previously recorded. To void credit card transactions, the following conditions must first be met:

•The charge transaction's finance charge, use amount, paid amount, tax withholding, adjustments or applied open debit must be zero.

•The Reconcile Credit Card Statement is activated in the credit card vendor's maintenance record and the charge transaction's related Bank Reconciliation transaction record must NOT be reconciled.

•If the charge transaction is used to pay a prepayment and the prepayment is either partially or fully used to pay for vendor invoices.

Perform the following procedures to void a credit card payment transaction:

1.Access the Record Credit Card Transaction function from the Transactions toolbar. This will automatically display the Lookup screen.

2.Enter in the Lookup field the charge transaction/invoice number that you want to void; then, press the Enter key. Alternatively, you may enter in the Lookup field a few characters of the charge transaction number to do a quick search. Scroll up or down on the Lookup grid to locate the charge transaction; then, double-click to select.

Note: Once a valid charge transaction number is entered, the transaction details are automatically displayed on the screen of the respective pages. The complete credit card number information will be displayed provided that you are granted access rights; otherwise, the Credit Card # field will show as asterisks or blank.

3.When you are ready to proceed, click the Void button in the Transaction toolbar. AccountMate then displays the Void Date field in the Information Page.

4.Enter in the Void Date field the date that you want the charge transaction voided in the system.

5.Click the Save button in the Transaction toolbar to save the transaction; otherwise, click Cancel to abort voiding the charge transaction.

6.After clicking the Save button, a pop-up window is displayed to ask your confirmation to void the charge transaction. Click Yes to proceed; otherwise, click Cancel.

7.The save dialog box is displayed showing the option to print or preview either the Invoice Summary Report or the Invoice Detail Report. Click on the report to select; then, click the Print button to print the report or the Preview button to preview the report. Click the X button to close the dialog box.

Void Credit Card Transaction

Void Credit Card Transaction

See Also