Accounts Receivable > Open Credits > Reports on Open Credit

The Open Credit Adjustment Report function allows you to generate a report that provides information on refunds of open credits and write-offs of open credits.

This report has the following use:

•To determine the open credits that have been refunded or written-off within a specified period of time.

•To determine which refund or write-off transactions has been voided.

To print an Open Credit Adjustment Report, perform the following steps:

1.Access the Open Credit Adjustment Report function from the Receivable Management group under the Reports main menu in the Accounts Receivable module.

2.Click the List box button next to the Configuration field; then, select the report configuration that you want to use.

3.Select the report sorting option by clicking the List box button next to the Sort By field.

4.In the Layout field, click the List box button to select the report layout you want to use in generating the report.

To show multi-currencies in the report, select the option with 'multi-currency' in the layout name. Note that this layout option is only available if the multi-currency feature is activated.

5.In the Report Configuration area, define the report filters. Mark the Individual Customer # (or Adjustment #) checkbox if you want to generate the report for a single customer # (or adjustment #), and enter the customer # (or adjustment #) in the field; otherwise, select in the Filters area the preferred criteria in generating the report.

6.Select which of the following you want to include in the report:

•Adjustments and Voided Adjustments

•Adjustments Only

•Voided Adjustments Only

7.Mark any or all of the following checkboxes, if applicable:

oInclude Check Refunds

Mark this checkbox if you want to include in the report the open credit refunds which were paid through check.

oInclude Cash/Credit Card Refunds

Mark this checkbox if you want to include in the report the open credit refunds which were paid through cash or credit card.

oInclude Write-offs

Mark this checkbox if you want to include in the report the open credit write-off transactions.

oConsolidate Report

Mark this checkbox if you want the report to show the open credit refunds for both the consolidation and subsidiary customers.

8.Click the Preview or Print button to preview or print the report. Click the Configure tab to return to the report configuration page.

The Open Credit Adjustment Report function also provides you with the flexibility to perform the following:

•Set up user-defined report macro

•Set up user-defined sort option

•Set up user-defined report layout

•Include notes in the printed report

•Export the report to various supported file formats

•Send the report as attachment to an email

•Include time and printed by information

•Drill-down on certain fields in the report:

oCustomer #

AccountMate displays the Customer Profile when you double-click the customer number in the report.

oInvoice #

AccountMate displays the Credit Invoice document when you double-click the invoice number in the report.

oReceipt #

AccountMate displays the Cash Receipts Report when you double-click the receipt number in the report.

oCurrency

AccountMate displays the Currency Profile when you double-click the currency code in the report.

Open Credit Adjustment Report

Open Credit Adjustment Report

See Also