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<< Click to Display Table of Contents >> Launch AccountMate Enterprise |
  
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<< Click to Display Table of Contents >> Launch AccountMate Enterprise |
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When you start the AccountMate Enterprise program, the login window appears first where you must enter your authorized credentials to continue. After successful login, the AccountMate Enterprise main screen will be displayed. This process ensures that only authorized users can access the program.
If you need to change the active user on the current workstation while the program is running, click the Switch User icon in the System Bar and the AccountMate Enterprise Login window will appear. In this window, enter the new user’s credentials (username and password) to log in. Once the new user successfully logs in, the previous user is automatically logged out of the workstation.
If a license file is installed, the AccountMate Enterprise Login window displays your company’s name (as the licensed user), along with your company’s address and support ID. It also shows the expiration date of your company’s maintenance plan with AccountMate.
However, if a license file is not installed the window instead displays the software’s expiration date.
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In the AccountMate Enterprise Login window, perform the following steps:
1.Enter your assigned username in the Username field. If you are launching the program for the first time, the field will display “Admin” by default, which you can change if needed.
For subsequent launches, the system will display the username of the last user who logged into Enterprise from the current workstation.
2.Enter your login password in the Password field. This is the password that matches the user's name entered in the Username field. You may click the Show (
) icon if you wish to see the unmasked values entered in this field.
3.Click the Login button to proceed to log into AccountMate Enterprise. If you wish to exit, click Cancel or the [X] button on the top-right corner of the login window.
If you enter an incorrect username or password, an error message will appear, showing the number of remaining login attempts before your account is temporarily locked. For more information on resetting locked user accounts and handling invalid login attempts, see the Password Policy section.
4.After clicking the Login button and if the user credentials are valid, one of the following scenarios will occur:
Ø If Multi-Factor Authentication (MFA) is set to "Disabled"
▪The AccountMate Enterprise main window will display, giving you access to the company’s modules and functions for which you have been granted permissions.
Ø If Multi-Factor Authentication (MFA) is set to "Mandatory"
▪The Multi-Factor Authentication Verification window will appear. In this window, enter the verification code sent to your registered email address. Alternatively, you can copy the verification code from the email and paste it into the window. If you did not receive the code, you can choose to resend it. Once the 6-digit code is entered, click Verify to continue, or click Cancel to exit.
▪If the entered MFA code is valid, the AccountMate Enterprise main window will display, giving you access to the company’s modules and functions for which you have been granted permissions. If the MFA code is invalid, a message will inform you that the verification failed, and the program window will automatically close.
Ø If Multi-Factor Authentication (MFA) is set to "Optional"
▪The Multi-Factor Authentication Setup window will appear. In this window, you can select the Activate Multi-Factor Authentication checkbox and enter the email address where you want to receive the 6-digit verification code.
Next, the Multi-Factor Authentication Verification window will appear. Enter the verification code sent to the email address you provided, or you can copy the code from your email and paste it into the window. If you did not receive the code, you have the option to resend it. Once the 6-digit code is entered, click Verify to continue, or click Cancel to exit.
▪If the entered MFA code is valid, the AccountMate Enterprise main window will display, giving you access to the company’s modules and functions for which you have been granted permissions. If the MFA code is invalid, a message will inform you that the verification failed, and the program will automatically close.
▪If you do not want to activate Multi-Factor Authentication for your user account, leave the Activate Multi-Factor Authentication checkbox unmarked and the Email field blank. Click Cancel to continue
Refer to the Multi-Factor Authentication Setup section on how to activate and set up this feature.
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