<< Click to Display Table of Contents >> Navigation:  System Manager > Basic Features in AccountMate Enterprise > Set Up Error Report Settings

 

In cases wherein users encounter system errors, the system records this event in the Error Log. Transactions involving ClickToPay or Credit Card Processing features are tracked in the Integration Event Logs.

 

The Error Report Setup function is used to configure the settings for emailing error logs and integration event logs. In this function, authorized users can specify the default email recipients. It also provides options whether to allow any user to send the error report, to direct the report to AccountMate, and/or to include a captured screen image in the error report email.

 

 

To setup error report settings, perform the following:

 

1.Access the Error Report Setup function from the Setup group under the System Administration main menu in the System Administrator module.

 

2.In the Default E-mail Addresses area, enter in the respective fields the email address of the error report recipients. You may enter as many as you want. Alternatively, you may click the Ellipses [...] button in each field to display the List of [Email Addresses] window where you can select the email address of each recipient. This window shows the email addresses that have been set up using the Email Account Setup function.

 

3.Select any or all of the following options:

 

oInclude errorlog@accountmate.com in the To recipient field

 

oAttach a captured desktop image to an e-mail

 

 

4.You may click the link to the Data Collection Policy for more information on access to and disposal of the error report data.

 

5.If you want to view AccountMate's privacy policy, you may click the Privacy Statement link.

 

6.When you are ready, click the Save button to save your settings; otherwise, click Cancel to quit.

 

 

 

See Also

Email Account Setup

 

 

 

 

 

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